Terms of service

These Terms of Service ("Terms") govern your access to and use of the website https://glampouch.in/ operated by GLAM POUCH ("we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms.

1. Compliance with Laws

• You agree to comply with all applicable laws and regulations of India while using the Website. This includes, but is not limited to, the Consumer Protection Act (2019) and the Information Technology Act (2000).

2. User Accounts

• You may create an account on the Website to access certain features and functionalities.
• You are responsible for maintaining the confidentiality of your account information, including your password.
• You are responsible for all activity that occurs under your account.

3. Intellectual Property

• The Website and its content, including but not limited to trademarks, copyrights, and logos, are the property of GLAM POUCH or our licensors.
• You may not use any of our intellectual property without our express written permission.

4. Orders and Payment

• When you place an order on the Website, you agree to pay the purchase price listed on the Website in Indian Rupees (INR).
• We accept various payment methods as listed on the Website, which may include popular Indian payment gateways.

• We reserve the right to cancel any order at any time for any reason, including but not limited to:

• Product unavailability
• Payment issues
• Suspected fraudulent activity

5.Modifications to the Service and Prices

• Prices for our products are subject to change without notice.
• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
• We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

6.Shipping and Returns

• Shipping costs and estimated delivery times will be displayed at checkout and may vary depending on your location.
• You may return or exchange your purchase according to our return policy, which is available on the Website. Our return policy must comply with the Consumer Protection (E-Commerce) Rules, 2020.
• We will process returns and exchanges within a reasonable timeframe, as mandated by Indian consumer protection laws.

7. Disclaimer

• The Website and its content are provided "as is" and without warranties of any kind, express or implied.
• We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

• Our liability to you in any circumstance is limited to the amount you paid for the relevant product(s) on the Website.
• We will not be liable for any damages arising out of or related to your use of the Website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

9.Termination

• Glampouch.in may suspend, terminate or limit your access to the Website, effective immediately, if, in its reasonable opinion, these Terms have been breached by you.
• Glampouch.in may suspend, limit or terminate any service provided on the Website or all access and use of the Website.

10.Changes to the Terms

• We may revise these Terms at any time by updating this page.
• You are bound by any revisions and should periodically visit this page to review the current Terms.

11. Governing Law and Dispute Resolution

• These Terms will be governed by and construed in accordance with the laws of India.
• Any dispute arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

Grievance Officer (Consumer Protection Act Compliance)

• In accordance with the Consumer Protection Act (2019), we are required to designate a Grievance Officer to address your concerns.
• Email Address: support@glampouch.in
  

13. Contact Us

• If you have any questions about these Terms, please contact us at support@glampouch.in